Frequently Asked Questions

Where is Bettinardi Golf?

Bettinardi Golf is located in Tinley Park, IL, which is a 40 minute drive from downtown Chicago.

Does Bettinardi offer walk-in appointments?

Bettinardi does not offer walk-in appointments, but call us at 708 802 7400 and we can schedule you for an appointment in our Studio B fitting facility.

Where can I find a place to buy/look at Bettinardi putter in person?

Bettinardi’s Studio B in Tinley Park, IL offers the largest on hand selection of putters to try out.

If visiting the Studio for a fitting is not an option for you, please visit our dealer page at bettinardi.com/bettinardi-dealers/ to find a location where Bettinardi putters are sold.

Where can I buy a custom or tour model Bettinardi?

For all inquiries regarding custom or tour model Bettinardi putters, please visit The Hive www.bettinardi.com/the-hive

What are the standard specifications for Bettinardi putters?

Each Bettinardi milled putter has a loft of 3° and a lie angle of 71° except the Kuchar Armlock Series. Since a forward press is needed in the Kuchar Armlock Series, the loft is standard at 7°, while thelie angle of 71° remains the same.

Which Bettinardi face milling style is best for me? HoneyComb, FlyMill, or F.I.T.Face?

Each face milling style has attributes which result in a unique feel during the putting putting stroke.

The HoneyComb face is a patented Bettinardi milling technique. The HoneyComb face produces a firmer feel during the putt. This face is ideal for golfers who are conscious of green speeds. The HoneyComb face is the hardest feeling face.

The FlyMill face is an aggressive Bettinardi milling technique. The FlyMill face produces a muted, yet crisp feel at impact. This face is for those players looking for a responsive feel. The FlyMill face is in between the hardest and softest face milling.

The F.I.T.Face (Feel Impact Technology) is a Bettinardi proprietary milling technique that eliminates the need for inserts. 55% of material is removed directly from the putter face, creating the softest feel. The F.I.T.Face is perfect for players with an aggressive putting style.

What is the correct length for a Bettinardi armlock putter?

The most accurate way to be fitted is at our Studio B facility in Tinley Park, IL. If that is not an option for you, we have come up with a rule of thumb when estimating the proper length.

The armlock model is best used when the butt-end of the grip is placed 2 inches below the crease in your elbow while the right wrist is hinged into the grip of the club. Overwhelmingly, this method provides the best results during the putt.

Remember that 2 inches below your elbow is only a suggestion. Your comfort and overall satisfaction during the putting stroke will determine your correct length!

Are other lofts or grinds for wedges available?

Bettinardi can bend our wedges to add or remove +/- 2° of loft to accommodate player’s requests. At this time, only the standard grind is available for the wedges.

What is the best way to maintain my Bettinardi putter?

The best way to care for our putters is to keep them as dry and clean as possible, due to the fact that they are constructed from Soft Carbon Steel. Keep the putter in the head cover as much as possible when not in use. If the head cover gets wet, air it out before putting the putter back in it otherwise there is a slight chance of rust that will start forming.

The armlock model is best used when the butt-end of the grip is placed 2 inches below the crease in your elbow while the right wrist is hinged into the grip of the club. Overwhelmingly, this method provides the best results during the putt.

Remember that 2 inches below your elbow is only a suggestion. Your comfort and overall satisfaction during the putting stroke will determine your correct length!

How do I send my Bettinardi putter in for servicing?

We offer numerous services for your putter. Print and fill out our Customization & Restoration form below and include it in the box with your putter. We will inform you once your putter has arrived in our facility and provide an estimated turnaround time for completion. Let our experts do the rest! https://bettinardi.com/bettinardi-customization-restoration-form/

Send your putter to:

Bettinardi Golf
Attn: Custom Department
7800 Graphics Drive
Tinley Park, IL 60477

Payment Options & Returns/Exchanges

What are payment options?

The following payment methods are accepted on Bettinardi.com:

Credit cards: Visa, MasterCard, American Express and Discover
Debit cards: Visa, MasterCard and American Express
Prepaid gift cards: Visa, MasterCard, American Express and government-issued tax refunds (entered in the credit/debit card field during checkout)
PayPal: Must be a US account
Gift cards: Must be issued in the US

PAYMENT OPTION RESTRICTIONS

All credit/debit card accounts must be issued by a US, Canadian or select European* bank or financial institution.
All credit/debit cards must have a billing address in the US (within the 50 states), Canada or select European countries*.
Payments cannot be split between multiple credit cards. Gift cards can be combined with credit/debit cards.
Multiple gift cards and product vouchers can be used on a single order.
All cards must have a valid security code.
Bettinardi.com does not accept purchase orders, cash, checks or money orders. Layaway and COD services are also not available.

Currently, we do not ship to APO/FPO/PO Box addresses. If you have any other questions about placing an order, please contact us.

Does Bettinardi offer exchanges or refunds?

Bettinardi will only honor refunds/exchanges on items purchased directly from the Bettinardi online shop or in person at our Studio B facility. If your putter or wedge was purchased from another distributor, you will need to contact them directly as they will be able to provide more information on their refund/exchange program.

In order to receive a refund for a putter or wedge purchased via the Bettinardi online shop or Studio B, the putter must be returned new and in shrink wrap for a full refund to be issued. The product must have been received within 14 days to be considered for a refund.

All specialty Hive release sales are final. This includes all products, putters, and wedges. Due to extremely high demand Hive orders are not eligible for cancellations or returns.

Please contact our staff at 708.802.7400 to discuss your exchange/refund options.

Shipping & Delivery

SHIPPING METHOD SHIPPING TIME
Standard 2-5 business days
2 Day 2-3 business days
Next Day 1-2 business days