WORK AT BETTINARDI

At Bettinardi Golf, we are more than just a company; we are a passionate team dedicated to crafting the highest-quality golf equipment for players at every level. Working with us means joining a culture of innovation, precision, and craftsmanship. As part of the Bettinardi family, you'll be part of a legacy that has been shaping the golf industry for decades. We value our employees and offer a range of benefits to support them throughout their careers with us. Full-time employees enjoy benefits such as health insurance, supplemental coverage, paid time off, paid maternity leave, an employee discount, and a 401(k) plan.

Our receptionist will act as a liaison between our brand and the customer, providing product/services information, booking appointments, and greeting customers as a front desk receptionist at our store, Studio B™ Oak Brook. The position will also include managing daily customer comments and concerns through our Customer Service channel.

Responsibilities:

• Greet guests, ascertain their needs, and direct accordingly.
• Employ excellent phone etiquette and customer service skills in receiving incoming calls and web inquiries.
• Maintain and respond to customer service inquiries through BG platform.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Perform a variety of secretarial duties in support of the administrative activities, operations, and staff.
• Follow communication procedures, guidelines and policies.
• Maintain inventory levels and assist with receiving and cycle counting.
• Maintain, clean, and organize the reception areas, equipment and retail floor as needed.
• Receive and schedule fittings.
• Check-in fittings and notify fitters of their status.
• Willing to take on extra tasks per customer or company volume demand.

Requirements:

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• High school degree
• Knowledge of golf equipment and basic golfing knowledge a huge plus

Pay Range: $17 - $24/hr

Please email BettinardiHR@Bettinardi.com and add the the position title in the subject line of your email.

We are seeking a metal polisher to join our growing team! A polisher at Bettinardi is responsible for performing the finishing processes for smoothing and enhancing the appearance of Bettinardi Golf putters. The scheduled shift for this role is Monday to Thursday from 6 am to 4:30 pm.

Daily Responsibilities:

• Use of polishing machinery and abrasive tools to sand blast, buff and polish Bettinardi Golf products.
• Operate machinery to adjust, start or stop equipment during grinding and polishing processes.
• Correct defects and prepare surfaces for further finishing.
• Polish metal surface using a polishing wheel.
• Measure and mark the product to ensure polishing standards are met.
• Clean equipment and work tables.
• Fulfill and package orders.
• Meet production goals daily.
• Assist in miscellaneous tasks.

Pay Range: $16 - $18/hr

Please email BettinardiHR@Bettinardi.com and add the the position title in the subject line of your email.