WORK AT BETTINARDI

Bettinardi Golf makes the finest putters in golf, in our own state-of-the-art manufacturing facility in Tinley Park, Illinois. Our putters are used by some of the best golfers in the world, amateur standouts, all the way down to your average weekend warrior. We are seeking self-motivated, sales-minded, driven individuals who want to thrive in the golf industry and seek career growth opportunities aligned in a fast-paced environment.

Responsibilities:

• Work one-on-one with the customer in Studio B to ensure a positive putter fitting experience.
• Ensure each customer receives exceptional service by finding the right putter.
• Use V1 Fitting software to analyze each customer’s putting stroke.
• Demonstrate knowledge of all Bettinardi equipment including putters, wedges, accessories, and more.
• Ability to repair, and adjust lie and loft angle.
• Assist with the sales process from start to finish from the time the customer walks in, and following-up with the customer after the sale.
• Assist customers on the main retail floor with any questions or requests during their visit.

Desired Skills and Experience:

• Knowledge of fitting/Club Fitting experience
• Experience in a sales position
• Success oriented, engaging personality
• Passionate about golf and desire to establish career in the golf equipment industry
• Outgoing, coachable, and customer focused

Pay Range: $25/hr

Please email BettinardiHR@Bettinardi.com and add the the position title in the subject line of your email.

At Bettinardi Golf, we are more than just a company; we are a passionate team dedicated to crafting the highest-quality golf equipment for players at every level. Working with us means joining a culture of innovation, precision, and craftsmanship. As part of the Bettinardi family, you'll be part of a legacy that has been shaping the golf industry for decades. We value our employees and offer a range of benefits to support them throughout their careers with us. Full-time employees enjoy benefits such as health insurance, supplemental coverage, paid time off, paid maternity leave, an employee discount, and a 401(k) plan.

Our receptionist will act as a liaison between our brand and the customer, providing product/services information, booking appointments, and greeting customers as a front desk receptionist at our store, Studio B™ Oak Brook. The position will also include managing daily customer comments and concerns through our Customer Service channel.

Responsibilities:

• Greet guests, ascertain their needs, and direct accordingly.
• Employ excellent phone etiquette and customer service skills in receiving incoming calls and web inquiries.
• Maintain and respond to customer service inquiries through BG platform.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Perform a variety of secretarial duties in support of the administrative activities, operations, and staff.
• Follow communication procedures, guidelines and policies.
• Maintain inventory levels and assist with receiving and cycle counting.
• Maintain, clean, and organize the reception areas, equipment and retail floor as needed.
• Receive and schedule fittings.
• Check-in fittings and notify fitters of their status.
• Willing to take on extra tasks per customer or company volume demand.

Requirements:

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• High school degree
• Knowledge of golf equipment and basic golfing knowledge a huge plus

Pay Range: $17 - $24/hr

Please email BettinardiHR@Bettinardi.com and add the the position title in the subject line of your email.